In this guide, we will explain to you what to do in case you can't edit your profiles.
First of all, select a profile and try to fill in all the fields for the tool. If you can't fill in one or many, it means there is a bug in the tool, and you should contact us.
If the solution above is not working for you, please try to check the following:
- Internet connection: Your internet connection may have been cut during the process, so do not forget to check if you are still connected to the internet.
- Tool status: The autofill may be under maintenance when you import profiles, so try to see in the announcements if the autofill is down.
- Clear cache: Clearing the cache will reset the details of the websites and the tool, so you should try this.
Need any further help? Contact us.