In this guide, we will show you what to do if you cannot export your orders.
One of the problems you may face while using the app is not being able to export your orders. It's something that can happen, but we will show you the most common solutions to solve it:
- App maintenance: Check the Discord status channel for any current updates and maintenance. It can be the reason why you can't export your orders.
- Internet connection: Check if your network has been cut while trying to export your orders.
- Cache issues: Cleaning the cache will reset the app details, and it can help you solve the exporting issue.
- Device issues: Try switching between different devices (computers, smartphones...) and logging out, then back in. Sometimes, it's just a simple bug, but you should report it if it happens many times. Do not forget to check if your device needs to be updated.
However, if the solutions written here are not working, you should contact us as soon as possible so we can help you fix this.
Need any further help? Contact us.