In this guide, we will go over what to do if the app is not working on your mobile device.
I/Troubleshooting:
If you are having issues restarting your subscription please try these troubleshooting steps:
- Check juiced.io/status. Please first look at each platform's current status as there may be maintenance/updates being done, which results in a temporary shutdown of the app.
- [For web app] Try to switch between different browsers. If you are on Chrome, try to log in to your dashboard on Explorer, Safari, or Edge. Basically, you want to try it on a different internet browser. After logging in, go ahead and try to remove websites. You can also try to download it on another device.
- [For web app] Clear your cookies. Try cleaning your browser. Cookies might be the problem of not letting you remove websites.
If the solutions above are not working, please contact us as soon as possible. It is crucial that we are told when this issue arises because all of you are using our services, and it must work for you. We will solve the problem as fast as possible for you (we are replying to any questions within 24 hours).
Need any further help? Contact us.