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It's not letting me restart my subscription

In this guide, we will go over what to do if you are not able to restart your subscription. 



If you are having issues restarting your subscription, please try these troubleshooting steps: 

  • Check juiced.io/status. Please first look at each platform's current status as there may be maintenance/updates being done, which results in a temporary shutdown of the app. 
  • [For web app] Try to switch between different browsers. If you are on Chrome, try to log in to your dashboard on Explorer, Safari, or Edge. Basically, you want to try it on a different internet browser. After logging in, go ahead and try to remove websites. You can also try to download it on another device.
  • [For web app] Clear your cookies. Try cleaning your browser. Cookies might be the problem of not letting you remove websites.
  • [For mobile/tablet app] Try restarting the app. This can be done by closing out and re-launching the Juiced App.
  • [For mobile/tablet/desktop app] Uninstall and re-download the app. If all else fails, trying to re-download the app to refresh the data may potentially help solve your issue. 


If the solutions above are not working, please contact us as soon as possible. It is crucial that we are told when this issue arises because all of you are using our services, and it must work for you. We will solve the problem as fast as possible for you (we are replying to any questions within 24 hours).

Need any further help? Contact us.

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