In this guide, we will show you what to do if you cannot mark your orders as fulfilled.
First, go to your Manage Page by clicking on the statistics icon in the top left menu. Then, you will have this view:
To get to the orders section, you have to look at the right section of this window:
Sometimes, you may have trouble marking your orders as fulfilled, so here are the most common solutions to help you solve it:
- App maintenance: Check the Discord status channel for any current updates and maintenance. It can be why you can't mark your order as fulfilled.
- Internet connection: Try to check if your network has been cut while marking your order as fulfilled.
- Cache issues: Cleaning the cache will reset the app details, and it can help you solve the fulfillment status issue.
- Device issues: Try switching between different devices (computers, smartphones...) and logging out, then back in. Sometimes, it's just a simple bug, but you should report it if it happens many times. Do not forget to check if your device needs to be updated.
However, if the solutions written here are not working, you should contact us as soon as possible so we can help you fix this. Marking your order as fulfilled is essential for tracking and managing your inventory, so do not hesitate to contact us if you are facing any problems.
Need any further help? Contact us.