In this guide, we will show you what to do if you are unable to save changes on your listings.
First, go to the Manage page by clicking on the statistics icon in the top left menu. Then, you will have this view:
To get to the listings section, you have to look at the bottom of this window:
Sometimes, you will have trouble saving your listings' changes, so here are the most common solutions to help you solve it:
- App maintenance: Check the Discord status channel for any current updates and maintenance. It can be why the button doesn't appear or why you can't save your listing changes.
- Internet connection: Try to check if your network has been cut while saving the listing changes.
- Cache issues: Cleaning the cache will reset the app details, and it can help you solve the saving issue.
- Device issues: Try switching between different devices (computers, smartphones...) and logging out, then back in. Sometimes, it's just a simple bug, but you should report it if it happens many times. Do not forget to check if your device needs to be updated.
However, if the solutions written here are not working, you should contact us as soon as possible so we can help you fix this. If you can't save your listing, you can try to directly edit them through the platform you are listing your products on. It's really important to be able to save your listings, so customers will be able to see them and buy your items.
Need any further help? Contact us.