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The live chat isn't working

In this guide, we will show you what to do when the live chat isn't working.


The live chat is essential since it will be your communication tool with the Juiced team. If there are problems, you must report them to us as soon as possible to avoid more issues.


To help you sort this issue, here is a list of some solutions you can try:

  • Relaunch the app: The app may encounter problems, so try to relaunch it.
  • Switch devices: There might be issues depending on your device. Try to switch between devices to see if the problem is solved.
  • Clear cookies: This will reset all of the website's details. Doing this can solve the live chat issue.
  • Check your internet connection: Your network may have been shut down during the process. Try to check your Internet status.
  • App maintenance: The app may be under maintenance when trying to use the live chat. Check the status in the appropriate Discord channel.


Need any further help? Contact us.

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