In this guide, we will go over what to do if you can’t update your phone number.
To update your phone number on Desktop:
First, locate your profile picture on the bottom left corner of your screen, next choose the "Settings" tab, next locate the "Phone" section, and finally hit the "Update Phone" button where then you will be able to update your phone number.
To update your phone number on Mobile:
First hit your profile picture on the top right corner of the screen, next choose the "Account" tab at the top of the page, next you should see the "Phone" section where you will be able to change your phone number. After the change, make sure to hit the "Save changes" button at the bottom of the screen to save your new update.
Please make sure you include your country code in the front of your phone number.
Ex. +12408532495 (US Phone Number)
If you are still not able to update your phone number, please check juiced.io/status and see if the app is currently down for maintenance. If the app is currently running properly, please try and restart the app by either quitting the app and re-opening it or by refreshing the webpage. If you are still unable to update your phone number please contact support@juicedio.com for further help.
Need any further help? Contact us.