Fear your account has been hacked? Follow these steps.
Summary:
- I/ Desktop or web application
- II/ Mobile or tablet application
I/ Desktop or web application
Go to the Juiced login page.
Click the 'Forgot password?' button below the Password section of the screen.
Then enter the email associated with your account and click the Reset button below it.
After following these steps, you should receive an email from Juiced with a link guiding you to reset the password for your account and log in. Click on the link soon after receiving it, so it doesn't expire.
By doing this process, your account should log itself out of all logged-in devices, and you'll be the only one with access to the new password so you can log in.
After doing all that, the next step is to open a ticket with Juiced support.
By clicking on that link and opening a ticket, you can ask the customer service team at Juiced if they can check to see if your account is being used from multiple locations.
It would be helpful if you also changed the passwords of any accounts that were linked to your Juiced app.
II/ Mobile or tablet application
If your password has been comprised please reset your password with the "Forgot Password?" button located on the login page:
After proceeding with the steps, simply enter the associated email to your account and hit the "Reset" button.
Once these step have been followed, you should receive an email from Juiced with a link guiding you to reset the password for your account and log in. Click on the link soon after receiving it, so it doesn't expire.
Doing this will allow your account to log itself out of all logged-in devices, and you'll be the only one with access to the new password so you can log in.
After updating your password, please consider choosing the "2FA" option below to secure further your login located under the "Update Password" button in the Security section:
Need any further help? Contact us.