If your renewal payment failed, here are the main reasons why:
- The payment method isn't supported (if you updated your card)
FIX: Check if you are using a Visa card, a Mastercard or Maestro card, an AmericanExpress card, a CB card, Apple Pay, and Google Pay. If you're using a virtual card or a payment method not stated above, then this is why you're payment failed.
- Not enough money on my balance
FIX: Check on your card's balance if there's more than 40$/30£/35€. If you have less, that's why you have a declined payment.
- I have enough money on my balance and my card is supported, but the payment is still declined
FIX: In that case, try with another card. Or call your bank to see with them if you have a limit on your card.
Need any further help? Contact us.