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Why did my payment decline?

If your payment got declined, here are the main reasons why:

  • The payment method isn't supported
    FIX: Make sure you are using a Visa card, a Mastercard or Maestro card, an AmericanExpress card, a CB card, Apple Pay, or Google Pay.

  • The payment was declined
    FIX: Check your card's balance if there's more money than the pricing plan you're trying to pay for. If you have less, that's why you have a declined payment. 

  • I have enough money on my balance and my card is supported, but the payment is still declined
    FIX: In that case, try with another card. Or call your bank to see with them if you have a limit on your card.


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