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How to enter your 2-factor authentication code

In this guide, we're going to be showing you how to enter your 2-factor authentication code.

Summary:

  • I/Desktop or web application
  • II/Mobile or tablet application


I/Desktop or web application

To enter your 2-factor authentication code on the web application/desktop version, you will need to have 2FA enabled. If you're not sure how to enable 2FA, click here. Once you login to your account, you will be greeted with a page that looks like this:

juicedio-enter2fa.gif

 

From here, open your email inbox and open the verification email. In this email, there will be a 5-digit passcode. Enter this passcode on the previous page and you will have access to your account.

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II/Mobile or tablet application

To enter your 2-factor authentication code on the mobile version, you need to activate it first (click here to see how to enable it). Then, you can go on your application and log in with your ID and password. After doing that, you will have the "Verify your login" page, where you have to enter your 2-factor authentication code. This code will be sent to the email address you used to create your JuicedIO account.

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Note : The code may take some time to be sent, don't hesitate to refresh your mailbox.

 

Need any further help? Contact us.

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